FAQ

For any detailed information on the current vehicle price list or promotions, please contact an Official CFMOTO Dealer.
Alternatively, the recommended price list is available directly on this website in the “Downloads” section within the specific “Price Lists and Documents” page.

All news, previews, and release dates of new models are regularly updated on the News page of our website. For further clarification, please contact an Official CFMOTO Dealer.

Contact your trusted CFMOTO Dealer, who is provided real-time updates on availability and delivery times.

Registration and road registration fees vary depending on the engine capacity of the vehicle purchased. Contact an official CFMOTO Dealer for full details.

The CFMOTO CARE service gives you the peace of mind of always having someone to help you in case of problems with your CFMOTO vehicle. In the event of a breakdown or accident, simply contact the Operations Center to immediately activate people and vehicles as quickly as possible. For all details contact your trusted CFMOTO Official Dealer.

In promotional campaigns, it is advisable to make sure that the Retailer adheres to the proposed initiative.

For the valuation of your used vehicle, please contact an Official CFMOTO Dealer. Valid quotes can be found in trade magazines or Eurotax.

In the appropriate section of our website you can find the updated list of Dealers by indicating your city.

The parts list is available to all Official CFMOTO Dealers. For a quote and possible order, please contact your Dealer of choice.

On the “Download” page, the Owner’s Manuals for all vehicles and the Service Booklet are available for free download.

Workshop manuals are available exclusively to all CFMOTO Authorized Workshops. For your safety, to preserve the validity of the warranty and the value of your vehicle, use only genuine CFMOTO parts. Maintenance operations require technical expertise, so we strongly recommend that you always refer to the Official CFMOTO Dealer and advise you to always follow the detailed instructions in the Warranty Booklet and Owner’s Manual.

On the “Accessories” page of our site, simply by indicating the model of your scooter, you can find all available accessories dedicated to the selected vehicle.

It is not possible to purchase spare parts directly from our location. For a quote, availability information and possible order, please contact your trusted CFMOTO Official Dealer.

Refer to the vehicle’s registration certificate.

Type-approval data sheets will be sent upon request (via the contact form you can find on the Contact page – giving your vehicle’s references (model, full chassis number), your details and the name of the Dealer you contact.

After a vehicle is registered, the original Certificate of Conformity is retained by the Italian DMV. It is possible to provide a copy for a fee, subject to the necessary receipt of certain documents. The request for a copy of the Certificate of Conformity is to be sent via the contact form on the dedicated page (cfmotoitaly.it/contacts) giving the references of your vehicle (model, full chassis no.), your data and the name of the Dealer you are contacting. We will get back to you with details of the documents needed to activate the file.

Generally, different brands are allowed to be used while adhering to the measurements indicated on the registration certificate.

No. The measurements are as stated on the registration card.

Contact an official CFMOTO dealer.

No, the CFMOTO color code does not identify chromaticity. The coloring of painted parts is the result of several layers of paint of different colors. We suggest that you purchase the part already painted from an official CFMOTO dealer.

CFMOTO assumes no responsibility for any modifications made by the customer to their vehicle. Therefore, it will not be possible to obtain any clearance for personal modifications made to your vehicle. Consequently, it will not be possible to make a new homologation (as the DMV Offices require a clearance issued by the Manufacturer). Please also note that any modification or installation of non-original parts will void the warranty. Modifying the homologation characteristics of one’s vehicle will have serious legal, administrative and insurance consequences.

The main and only technical information about the vehicles can be accessed directly on this site in the “Range” section (within the model-specific page) or in the “Download” section
The information is collected in the following documentation:

• TECHNICAL DATA SHEET.
• USE AND MAINTENANCE BOOKLET (latest updated version)

The workshop manual belongs to technical documentation for the exclusive use of the official CFMOTO Dealer and therefore not intended for the End Customer.

The punch points are given in the Owner’s Manual of each vehicle.

No, the CFMOTO color code does not identify chromaticity. The coloring of painted parts is the result of several layers of paint of different colors. We suggest purchasing the already painted part from an Official CFMOTO Dealer or in case of minor touch-ups, contact the same who may have touch-up sticks available.

Contact an Official CFMOTO Dealer to check the availability of the part and place a possible order.

Contact an official CFMOTO dealer.

If you do not have even the spare key, you must replace the entire key block and any other locks on the vehicle. Contact an Official Dealer or an Authorized CFMOTO Workshop for all details.

If you do not have even the spare key, you must replace the entire key block and any other locks on the vehicle. Contact an Official Dealer or an Authorized CFMOTO Workshop for all details.

Contact an Official CFMOTO Dealer or an Authorized CFMOTO Workshop.
What if I need service/roadside assistance?
CFMOTO CARE Service is automatic and free of charge for 24 months from the date of registration. Please refer to the “CFMOTO CARE” booklet that comes with each CFMOTO vehicle for full details.

It is automatically activated; in fact, the date of registration on the vehicle’s registration certificate is used as the date of activation.

Contact an Official CFMOTO Dealer or an Authorized CFMOTO Workshop.

The battery naturally tends to discharge if it is not periodically charged. In addition, when it is completely discharged, chemical reactions occur within the battery that damage it beyond repair. Caution:

• If the vehicle is not used for more than 15 days, the battery should be disassembled, charged monthly and stored in a cool place. If the battery is left on the vehicle disconnect the negative electrode.
• If the vehicle is kept unused for long periods without taking proper precautions, the battery will be damaged. Such damage is not covered by warranty.

These data are not available from CFMOTO as these values depend on many relative factors, including, most importantly the type of vehicle use. In the event that “abnormal” consumption is found, please contact an authorized workshop for possible vehicle checks.

The battery naturally tends to discharge if it is not periodically charged. In addition, when it is completely discharged, chemical reactions occur within the battery that damage it beyond repair. Caution:

• If the vehicle is not used for more than 15 days, the battery should be disassembled, charged monthly and stored in a cool place. If the battery is left on the vehicle disconnect the negative electrode.
• If the vehicle is kept unused for long periods without taking proper precautions, the battery will be damaged. Such damage is not covered by warranty.

Send a report letter to CFMOTO Customer Support using the appropriate form on the Contact page of our website.

The CFMOTO Official Reseller is a facility that CFMOTO officially authorizes to sell and service its products. The Official Reseller is authorized to have the direct relationship with CFMOTO from which it receives technical communications. This relationship is regulated by an official contract that establishes the main operational criteria. The Official Dealer is responsible for any work carried out by its workshop or performed by its authorized workshops.

Contact your local CFMOTO Official Dealer or see the “Dealers” page on this website.

CFMOTO makes the manuals available in .pdf format, which are free to download at the “Download” section.

CFMOTO makes the manuals available in .pdf format, which are free to download at the “Download” section.

CFMOTO makes the manuals available in .pdf format, which are free to download at the “Download” section.

Always refer to the tables in the Use and Maintenance in Italian. The table in the warranty booklet is purely indicative. For any further clarification, please refer to an Official CFMOTO Dealer or an Authorized CFMOTO Workshop.

Periodic Maintenance consists of a series of actions, called PERIODIC CUTS, that keep the vehicle always in good order and functioning to ensure a safe and comfortable ride. With each periodic maintenance performed by the Authorized Dealer/Workshop, it is important that the appropriate spaces provided for servicing be filled in on the Use and Maintenance Record (always downloadable from our website) and to always demand a detailed Tax Receipt from the Authorized Dealer/Workshop.

On the Use and Maintenance Booklet, in the Maintenance Table where the deadlines to be met and the work that will be done are indicated.

By meeting the deadlines, MAINTENANCE COSTS WILL BE LESS, and if you have a problem in the future, you can take full advantage of the CFMOTO warranty.

You can contact any Official CFMOTO Dealer or an Authorized CFMOTO workshop.

As an attestation of compliance with the deadlines for scheduled maintenance, the workshop shall issue a fiscal receipt or invoice of the coupon performed detailing all the operations performed. This documentation should be kept with the warranty booklet and, if necessary, forwarded to subsequent owners of the vehicle, as its absence may result in the warranty being voided At each periodic maintenance performed by the Dealer/Authorized Repair Shop, it is important that the spaces provided for the coupon on the warranty booklet (also downloadable from our website) be filled in.

It is possible to contact any CFMOTO Official Dealer. Scheduled maintenance work must always be carried out by properly trained technicians who have all the necessary equipment and are familiar with the standards and specifications defined by CFMOTO. All these conditions are well met by the Service Network of Official CFMOTO Dealers.

CFMOTO does not provide a price list for coupons. Therefore, the cost depends on the parts cost charged by the Dealer and the hourly labor cost.
CFMOTO is not liable for parts prices charged by Dealers, labor cost and maintenance coupons.

Yes, coupon costs are the sole responsibility of the customer.

CFMOTO vehicles are covered by warranty against manufacturing defects for a period of two years from the date of delivery, unlimited mileage. The warranty is valid throughout Italy, including the Republic of S.Marino, and is applied only after an examination by a CFMOTO licensed technician. To offer the warranty, as established by the Directive 2019/771/EC of the European Parliament, is the CFMOTO dealer who stamps and signs the warranty card. This warranty does not affect the owner’s rights under the above-mentioned Directive.

It is automatically activated; in fact, the date of registration on the vehicle’s registration certificate is used as the date of activation.

No, it is not possible (even for a fee).

It is automatically activated; in fact, the date of registration on the vehicle’s registration certificate is used as the date of activation.

No, the warranty is valid throughout Italy (including the Republic of S. Marino).

Contact an Official Dealer or an Authorized CFMOTO Workshop who, after careful inspection of the vehicle, will be able to assess what type of work to do.

The technical assistance service according to Directive 1999/44/EC and the Consumer Code, can only and exclusively be provided by the Dealer, the only interlocutor and reference for the user. For further checks of the vehicle, please still contact the Official Dealer/Authorized Workshop (if necessary, the Dealer himself, with the appropriate references, will then contact our offices).

The CFMOTO Authorized Workshop is required to offer warranty to all CFMOTO vehicles.

The warranty, according to Directive 1999/44/EC and the provisions of the Consumer Code, can only and exclusively be provided by the Dealer; any request for warranty work or related clarification must therefore be addressed directly to the workshop, the only reference and interlocutor for the user.

The warranty, according to Directive 1999/44/EC and the Consumer Code, can only and exclusively be provided by the Dealer; any request for warranty work or related clarification must therefore be addressed directly to the workshop, the only reference and interlocutor for the user (if necessary, the Dealer himself, with the appropriate references, will then contact our offices).
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